If your order is being delivered to a country outside the UK (e.g., Saudi Arabia), additional charges may apply upon import, including but not limited to:
These charges are not included at checkout and must be settled directly by the recipient with the relevant local authorities or delivery service upon receipt.
We understand that sometimes you may change your mind. You are welcome to return your accessory item(s) within 30 days of receiving your order for a full refund, provided the following conditions are met:
Returns made under this policy must be sent at the customer’s own expense. We strongly recommend using a tracked and insured postal or courier service, as Everrati cannot take responsibility for returned items that are lost, delayed, or damaged in transit.
If the item you receive is damaged, defective, or develops a manufacturing fault within 6 months of receipt, you are entitled to a repair or replacement, subject to inspection and confirmation of the issue.
In the event of a return due to a confirmed fault or defect, Everrati will reimburse reasonable return shipping costs, provided evidence of postage cost is submitted.
Please note:
To begin the returns process, please email store@everrati.com with the following details:
Our team will respond with return instructions and next steps.
The following items are non-returnable, unless proven to be faulty or defective:
For any questions or concerns regarding your order, please reach out to our team at store@everrati.com.
